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How do I report a missing item on Instacart?


  1. How do I report a missing item on Instacart?
  2. What happens with missing items on Instacart?
  3. Do I give Instacart customer the receipt?
  4. What happens when you report a problem on Instacart?
  5. Do Instacart drivers keep receipts?
  6. Why doesn't Instacart give you a receipt?
  7. Why does Instacart take more than total?
  8. Are you supposed to keep the receipt for Instacart?
  9. Do I keep the Instacart receipt?

How do I report a missing item on Instacart?

At the top left, click the 3 horizontal lines. Click Report a problem on the relevant order.If prompted, you can adjust your tip and order rating. On the Get help page, choose the issue you experienced.If prompted, mark whether you were charged for the affected items.Select any affected item(s) in your order.

What happens with missing items on Instacart?

Instacart will typically refund the customer for any missing items. Typically, maybe one or two items are missing due to human error, but many shoppers have seen a large portion of the order was reported missing. Instacart will also refund damaged items, wrong items or poor replacements as well.

Do I give Instacart customer the receipt?

Instacart does not refuse to provide a receipt. The shoppers are instructed to keep the paper receipt from the store but that is Instacarts receipt (We can be fired for giving you that receipt). The receipt you get in your email is the Instacart receipt.

What happens when you report a problem on Instacart?

Report incorrect Instacart items from a delivery or pickup order via its help center on the app or website. In most cases, they will simply refund the incorrect item, but depending on the issue, delivery of the correct item is possible.

Do Instacart drivers keep receipts?

This works because Instacart asks you to keep the receipts and not deliver them with the orders. (Customers receive an electronic receipt.) Fill your gas tank before you start. (Yes, you pay your own gas as you are providing a service and need to pay for all expenses such as gas and maintenance.)

Why doesn't Instacart give you a receipt?

The company doesn't want us giving customers the grocery receipt because then everyone would see the real costs. We also have to take off all stickers that reveal any sales or prices, like a buy-one-get-one. [Instacart told Vox the price discrepancies are easy to find in its app.]

Why does Instacart take more than total?

When you place your order Instacart places a temporary authorization hold for 15% higher than your total order at checkout. This authorization hold is placed in case your total is higher due to special requests, added items, replacement items, or weight adjustments.

Are you supposed to keep the receipt for Instacart?

Instacart does not refuse to provide a receipt. The shoppers are instructed to keep the paper receipt from the store but that is Instacarts receipt (We can be fired for giving you that receipt).

Do I keep the Instacart receipt?

This works because Instacart asks you to keep the receipts and not deliver them with the orders. (Customers receive an electronic receipt.) Fill your gas tank before you start. (Yes, you pay your own gas as you are providing a service and need to pay for all expenses such as gas and maintenance.)



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